Clear answers before a decision

Debt relief FAQs

Understand our role, your choices and the questions to ask an independent provider.

What does Done With Debt do?

We conduct an initial qualification review and, when appropriate, refer consumers to independent debt relief providers. We do not directly negotiate or settle debts. The provider determines final eligibility, fees and program terms. See the process.

Is the consultation free?

Yes. The initial Done With Debt consultation is free and does not obligate you to enroll. A third-party program can have fees. Request all charges, their calculation and timing in writing from the provider. Understand costs.

Is this a debt consolidation loan?

No. Done With Debt is not a lender and does not issue loans. Consolidation replaces debts with a new loan. Settlement seeks creditor agreements and involves different risks. Compare approaches.

Which debts might a provider consider?

Some unsecured credit card, store card, medical and personal loan debts may be considered. Acceptance varies by provider and circumstances. Mortgages and vehicle loans are not the focus of this referral service. Review debt types.

Which states can enroll through Done With Debt?

Debt relief services are not available through Done With Debt to residents of Arkansas, California, Hawaii, Louisiana, New Jersey, North Carolina, Oregon or Wyoming. Other state restrictions can apply. A state listed in the inquiry form does not guarantee program availability. Read about state availability.

Is there a minimum debt amount?

Yes. We accept inquiries at $15,000 or more in total unsecured debt, counting credit cards, unsecured personal loans and medical bills. Meeting that floor does not guarantee approval. A provider reviews your debts, state and individual circumstances before making a decision. Understand qualification.

Does the calculator access my credit report?

No. It calculates a repayment illustration from the balance, APR and payments you enter. It does not check your credit, determine eligibility or estimate a settlement. Try the calculator.

Can you guarantee savings or a completion date?

No. Creditors may refuse to settle, circumstances can change and not everyone completes a program. A review or advertised example cannot guarantee your result. Learn about settlement.

Can settlement affect my credit?

Yes. Missed payments and other program consequences may adversely affect creditworthiness. Interest and fees can accumulate. Ask the provider to explain the consequences before deciding. Review the risks.

Will a referral stop creditor calls or a lawsuit?

No. Requesting a consultation does not change your obligations, stop collections or answer court papers. If you receive a summons, seek qualified legal advice promptly about your response and deadlines. Understand collection risks.

Should I stop making creditor payments?

Do not treat a website, calculator result or consultation request as an instruction to stop payments. Ask the provider about the consequences of any proposed program and consider alternatives before acting. Questions before enrollment.

Could forgiven debt affect my taxes?

Yes. Canceled debt may be taxable, although exceptions and exclusions can apply. A qualified tax professional can assess your facts. Done With Debt does not provide tax advice. Read the IRS source.

What alternatives can I consider?

Depending on your situation, consider repayment strategies, a creditor hardship arrangement, nonprofit credit counseling, a consolidation loan or advice from a qualified bankruptcy attorney. Compare the options.

What information should I bring to a consultation?

A list of debts, approximate balances, payments, state of residence and what you can afford after essential expenses is a useful start. Do not send passwords, account identifiers or sensitive documents through the public form. Prepare for the conversation.

Who helps after I enroll with a provider?

Your provider handles program administration, negotiations and settlements. Done With Debt can answer questions about the referral. Use the contacts in your provider agreement for program questions. Contact Done With Debt.

Go to the sources.

Our guides link to consumer education from the FTC and CFPB, and to relevant IRS and U.S. Courts information. Read our editorial policy ↗

Published September 7, 2026. General education, not individual financial, legal or tax advice.

You don’t have to figure it out alone

A fresh perspective.
A way forward.

Tell us where you are. Let’s talk about where you could go.

Take the first step Or call (888) 322-1054

Free consultation • No obligation to enroll
Services unavailable in some states. Other state restrictions may apply.